ZoomSwitch Trainer – Training Adapter Switch for Wireless and Corded Headsets
Allows 2 people to connect to a desk phone and hear both sides of the call
Employees can train a second person by allowing them to hear both sides of a call
This simple training adapter lets managers and supervisors move freely and monitor employee calls - just plug into the open port on the bottom of the ZoomSwitch
Several applications are possible: connect two wireless headsets; connect one wireless and one corded headset; or connect two corded headsets (see "User Guide" tab for diagrams)
Easy to set up: connect the modular cord into the handset port of the telephone; then connect 2 modular headset cords (wireless or wired) into open ports A & B on the bottom
Press the A or B mute buttons to mute either person
Either or both microphones can be muted by pushing the mute buttons on top
On the back switch position 1 deactivates the mute buttons; position 2 enables use of the mute buttons
Mute function is not clickless, therefore the customer may hear a click
Actual size 3" X 2" X 1"
Modular 4-pin cable measures 9" long
Has rubber feet to help prevent sliding on the desk